This policy explains what Infusion Extreme LLC, doing business as ReportMojo ("ReportMojo", "we", "us"), collects when you use ReportMojo — the web app at app.reportmojo.com, our website, and the ReportMojo connector that AI assistants such as Claude and ChatGPT use — and what we do with it.
The short version
- You connect your CRM (for example Keap) or other business systems. We copy that data into a private reporting warehouse for your account, so you and the AI assistant you connect can ask questions of it.
- Each account's data is kept separate from every other account's.
- We do not sell your data, and we do not use your business data to train AI models.
- Your AI assistant only sees the results of the questions it asks through ReportMojo. We do not see or store your conversations with it.
- You can close your account, and we then delete your account's data.
What we collect
1. Your account
- Your name, email address and password (stored as a one-way hash), or the profile your sign-in provider shares if you sign in with Google or Facebook (name, email, profile picture).
- The accounts (businesses) you belong to, your role in each, and the teammates you invite.
- Sign-in history: when you signed in, and from which IP address and browser.
- Billing details, handled by our payment processor Stripe. We keep the customer and subscription references Stripe gives us; we never see or store your card number.
2. The business data you connect
When you connect a system, we import data from it on your behalf, and refresh it on a schedule (nightly by default) or when you ask:
- CRM data (for example Keap): contacts and their details, companies, tags and when they were applied, orders, payments, subscriptions, products, and — only if you switch them on — opportunities, tasks, notes, emails and other records. Custom fields come across as you defined them.
- Other sources you connect, such as Google Sheets you choose, or property-management and insurance-agency systems.
- The credentials that let us read that data: the OAuth tokens or API keys you authorise, stored encrypted. We only ever read from your CRM; we do not write to it.
This data may include personal information about your customers and contacts. For that data, you are the controller and we process it on your behalf, only to provide ReportMojo to you.
3. What you build in ReportMojo
Datasets and definitions your assistant drafts for your account, saved reports and dashboards, shared report links, and data-quality findings you dismiss.
4. How the connector is used
When an AI assistant calls ReportMojo's connector, we record which tool it called, the arguments it sent (for example which dataset and filters), whether it succeeded, how long it took, and which user and account it was for. We use this to run, secure and improve the service, and to show you usage. We do not receive or store your conversation with the assistant, only those requests.
5. In-app AI features
Some ReportMojo features use AI inside our own app (for example the in-app chat and the report builder). When you use them, your question and the relevant results from your account's data are sent to our AI provider, Anthropic, to generate the answer, and the conversation is stored in your account so you can come back to it. Under our agreement with Anthropic, this data is not used to train its models.
6. Technical data
Server logs, error reports and performance monitoring (IP address, browser, pages requested, timings, errors), and essential cookies that keep you signed in and protect forms. We do not use advertising cookies, and we do not use analytics to track you inside the app.
How we use it
- To provide ReportMojo: import and refresh your data, build your warehouse, answer the questions your assistant and your team ask, and show you reports.
- To secure it: authenticate users and connectors, keep accounts separate, detect abuse.
- To support you and to tell you about your account (for example an import that failed, or an invitation), by email.
- To bill you.
- To improve ReportMojo, using usage information about how features are used — not by mining your business data.
We do not sell personal information, and we do not use your business data to train AI models.
Who we share it with
Only the service providers we need to run ReportMojo, each under contract and only for that purpose:
| Provider | What for | Data involved |
|---|---|---|
| Laravel Cloud | Hosting the app and its databases | All of the above |
| Amazon Web Services (RDS, SES) | Import databases; sending email | Business data; email addresses and message content |
| Cloudflare (R2) | File storage, such as import files and exports | Files you import or export |
| Stripe | Payments and subscriptions | Billing details |
| Anthropic | In-app AI features | Questions and the results they need |
| Google / Facebook | Sign-in, if you choose it; Google Sheets, if you connect it | Your sign-in profile; the sheets you choose |
| Laravel Nightwatch | Error and performance monitoring | Technical data |
Your AI assistant. When you connect Claude, ChatGPT or another assistant, the results of the questions it asks are sent to that assistant, under its provider's own privacy policy. You choose which assistant to connect, and you can disconnect it at any time.
We may also disclose information if the law requires it, to protect people's safety or our rights, or as part of a merger or sale of the business, in which case this policy continues to apply.
Where it is stored
Your data is stored and processed in the United States (US East and US Ohio regions). If you use ReportMojo from elsewhere, your data is transferred to and processed in the United States.
How long we keep it
- Your business data is kept for as long as your account is open, refreshed at each import.
- When you close an account, we delete its warehouse, imported data, files and connector access within 30 days. Backups age out within a further 7 days.
- Your user profile is deleted when you no longer belong to any account, unless you ask sooner.
- Connector usage records are kept for 12 months.
- Billing records are kept as long as tax and accounting law requires.
Security
Each account's data lives in its own warehouse database, and every request is checked against the account it belongs to. Connections to ReportMojo are encrypted in transit (HTTPS), and the credentials that reach your systems are encrypted at rest. AI assistants connect with OAuth: you sign in to ReportMojo and approve the connection, and you can revoke it. No system is perfectly secure, and if a breach affects your data we will tell you as the law requires.
Your choices and rights
- See and correct your account details in Settings.
- Disconnect an AI assistant, or a data source, at any time.
- Close your account in Settings, which deletes your account's data as described above.
- Ask us for a copy of your personal information, or to correct or delete it, by emailing support@reportmojo.com. Depending on where you live (for example the EU, UK or California) you may have further rights, and you may complain to your local data-protection authority.
If you are one of our customers' contacts and want your information removed, please contact the business you dealt with: they control that data, and we act on their instructions.
Children
ReportMojo is a business tool and is not intended for anyone under 16.
Changes
We will post changes here and update the date above. For a significant change we will also email account owners.
Contact
Infusion Extreme LLC, DBA ReportMojo
750 E US Hwy 80, Suite 200-241, Forney, TX 75126, USA
support@reportmojo.com